Terms and Conditions for YSM Media LLC (Yash Sampat Marketing)

Pay-Per-Lead Services

Effective Date: 04/12/2021 (Updated)

1. Introduction

YSM Media LLC, operating as Yash Sampat Marketing (“Company,” “we,” “our,” or “us”), provides pay-per-lead (PPL) marketing and lead generation services to businesses. By accessing, purchasing, or using our services, you (“Client,” “you,” or “your”) agree to be bound by these Terms and Conditions.

2. Eligibility

By using our services, you confirm that:

You are at least 18 years of age

You have the legal authority to enter into a binding agreement on behalf of yourself or your business

3. Scope of Services (Pay-Per-Lead Model)

We generate and deliver consumer inquiries (“Leads”) for agreed-upon services, locations, and criteria.

Definition of a Lead

A “Lead” is defined as:

A consumer who has submitted contact information (phone number and/or email)

Expressed interest in the specified service

Falls within the agreed geographic service area

Important Clarifications

Leads are not guaranteed to convert into sales

We do not guarantee job value, revenue, or close rate

Client is solely responsible for sales follow-up, pricing, scheduling, and conversion

Market demand, seasonality, consumer behavior, response time, and sales ability all materially affect results and are outside our control.

4. Lead Delivery & Quality

Leads are delivered electronically via email, CRM, SMS, or other agreed method

Delivery timing may vary based on demand, geography, and market conditions

We reserve the right to adjust traffic sources, creatives, and methods to optimize performance

Exclusions

The following do NOT qualify as invalid leads:

Missed calls or failure to answer

Delayed follow-up

Consumer choosing another provider

Price objections

No-shows

“Just shopping around”

Not ready to proceed

Deciding to postpone service

5. Lead Replacement Policy (If Applicable)

At our discretion, we may replace leads that are:

Disconnected numbers

Clearly outside the agreed service area

Wrong service category

Replacement requests must be submitted within 48 hours of lead delivery with supporting evidence.

Replacement of leads is the sole remedy available.

6. Payment Terms

Pricing is based on a pay-per-lead fee, as outlined in your agreement

Payment is due in advance or upon delivery, depending on arrangement

Late payments may result in:

Immediate pause of lead delivery

Interest charges of up to 15% per month

Termination of service

7. NO REFUND POLICY

ALL PAYMENTS ARE FINAL.

No refunds, chargebacks, or reversals will be issued for any reason, including but not limited to:

Lead performance

Conversion rates

Sales outcomes

Business closures

Internal staffing issues

Dissatisfaction with results

By purchasing our services, you acknowledge that marketing and lead generation involve risk and that outcomes are not guaranteed.

8. Client Obligations

You agree to:

Respond promptly to leads

Maintain a working phone number and intake process

Follow applicable laws and regulations

Communicate respectfully and professionally

Failure to meet these obligations voids any eligibility for lead replacement and may impact results.

9. Confidentiality

Both parties agree to keep confidential:

Business processes

Pricing

Campaign strategies

Proprietary systems and data

Unauthorized sharing or misuse of our materials is strictly prohibited.

10. Intellectual Property

All systems, campaigns, ads, creatives, processes, scripts, and methodologies remain the exclusive intellectual property of YSM Media LLC, unless otherwise stated in writing.

You may not:

Replicate

Resell

Reverse engineer

Share proprietary materials

11. Termination

Either party may terminate with 1 day written notice, unless otherwise stated.

Upon termination:

All outstanding balances remain due

Access to systems, tools, and services will be revoked

No refunds will be issued for unused or undelivered leads

12. Limitation of Liability

To the maximum extent permitted by law:

We are not liable for indirect, incidental, or consequential damages

Total liability is limited to the amount paid for leads in the prior 30 days

13. Indemnification

You agree to indemnify and hold harmless YSM Media LLC from any claims, damages, or liabilities arising from:

Your use of the leads

Your business operations

Failure to comply with laws or regulations

14. Third-Party Platforms

We may use platforms such as Google, Meta (Facebook/Instagram), SMS providers, or CRMs. We are not responsible for:

Platform outages

Policy changes

Account suspensions

Third-party compliance requirements

15. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of services constitutes acceptance of the revised Terms.

16. Governing Law

These Terms are governed by the laws of the State of Massachusetts, without regard to conflict-of-law principles.

17. Dispute Resolution

All disputes shall be resolved through binding arbitration in Burlington, Massachusetts, except where prohibited by law.

18. Contact Information

YSM Media LLC
Email: yash@ysm-media.com
Website: https://www.ysmhomeserviceleads.online/